SHIPPING POLICY

Last Updated: [Insert Date]

Thank you for shopping with Lena.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Once your order has been shipped, you will receive a tracking number via email.

Customers are responsible for providing accurate shipping information. Lena is not responsible for orders delivered to incorrectly entered addresses.

If your package is delayed or lost during transit, please contact us at:

We will work with the carrier to assist in resolving the issue.

Customers may request a return within 30 days of receiving their order.

Items must be:

The following items are not eligible for return:

Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

For returns or refund requests:

Email: contact@wearlena.com
Website: wearlena.com

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